TruVista LLC (“TruVista”) was established in January 2023 to help customers who were negatively impacted by the collapse of Window Select and to provide new customers with high quality and competitively priced home remodeling services. 

The business model was built on the premise that TruVista would be able to fulfill contracts of Window Select customers at a direct loss to assist them.  Our plan was to offset those losses with sufficient new business that would be driven by the goodwill gained from helping the Window Select customers in lieu of exclusively relying on traditional marketing.

Thus, the model was dependent on an equitable mix of old Window Select contracts and new business.  However, over the past 12 months, TruVista has experienced challenging market conditions that slowed the pace of new business and depleted its cash. 
Over the past 90 days, the Company has explored a variety of measures to allow it to continue operations but ultimately these efforts have proven unsuccessful.  Therefore, left with no other options, TruVista has made the difficult decision to cease operations as at the end of September, 2024. 

This decision means that TruVista will be unable to fulfill remaining modified Window Select contracts or its new customer contracts.  Work in progress and service requests may also be impacted.  We understand that this is not the outcome customers desired nor is it what the employees and owners of TruVista had hoped for.

During October, the dissolution of the business will begin. TruVista intends to pay its outstanding labor obligations and refund all customer deposits for projects that have not yet begun.  For those customers whose projects are largely complete but have minor issues remaining, TruVista regrets to inform you that it may not have the ability to complete those remaining items or refund any money.

To the extent that TruVista is able to cover all of those expenses and has any remaining funds available, those remaining funds will be paid to any unsecured creditors on a pro rata basis. We are quite sorry that TruVista is in this position, but it is the position in which the company finds itself nonetheless.

We are directly contacting affected customers via email to provide notice as well as additional information, however, if you do not receive an email, or if you have any questions please feel free to email us at
customerservice1@truvistallc.com
Warm Regards,
TruVista LLC